Our Refund/Cancellation Policy
**Refund/Cancellation Policy - Mona Helal Construction LLC**
Effective Date: June 1, 2023
At Mona Helal Construction LLC, we strive to provide exceptional construction services to our clients. This Refund/Cancellation Policy outlines our guidelines regarding refunds and cancellations for our services. By engaging our services or making a purchase on our website, you agree to the terms outlined in this policy.
1. Finalization of Sales:
a. All sales and contracts for construction services provided by Mona Helal Construction LLC are considered final once the project is completed and delivered to the client.
b. Once the project is finished, refunds will not be issued unless otherwise specified in a separate agreement or as required by applicable law.
2. Cancellation:
a. Clients may request a cancellation of services before the project has commenced. Cancellation requests must be made in writing, either via email or through our official communication channels.
b. Depending on the stage of the project and any costs already incurred by Mona Helal Construction LLC, cancellation fees may apply. These fees will be assessed on a case-by-case basis.
3. Change Orders:
a. In situations where clients request changes to the scope, specifications, or other aspects of the project after it has commenced, additional fees may be applicable.
b. Mona Helal Construction LLC will provide a revised cost estimate and timeline for the requested changes, and the client will have the option to proceed or cancel the project as per the revised terms.
4. Force Majeure:
a. Mona Helal Construction LLC shall not be held responsible for delays or inability to complete a project due to events beyond our control, including but not limited to natural disasters, acts of God, labor disputes, or government restrictions.
b. In such cases, Mona Helal Construction LLC will work with the client to find a suitable resolution, which may involve rescheduling, adjusting the project timeline, or reaching a mutual agreement.
5. Client Satisfaction:
a. At Mona Helal Construction LLC, we value our clients' satisfaction. We strive to provide high-quality construction services and ensure that the completed project meets agreed-upon specifications and industry standards.
b. In case of any concerns or issues with the completed project, clients are encouraged to contact us within a reasonable timeframe to discuss potential resolutions. We will work diligently to address any valid concerns and find a satisfactory solution.
6. Exceptions:
a. This Refund/Cancellation Policy is applicable to Mona Helal Construction LLC's standard services. Special circumstances or customized contracts may have different refund or cancellation provisions, as agreed upon in a separate written agreement.
Please note that this policy is subject to change without prior notice. It is your responsibility to review the policy periodically to stay updated on any modifications.
If you have any questions or concerns regarding our Refund/Cancellation Policy, please contact us using the information provided on our website.
Note: This is a sample policy and should be reviewed, customized, and adapted to suit the specific needs and requirements of Mona Helal Construction LLC.
Our Privacy Policy
Privacy Policy - Mona Helal Construction LLC
Effective Date: June 1, 2023
At Mona Helal Construction LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data we collect from visitors to our website. By accessing and using our website, you agree to the terms outlined in this policy.
1. Information Collection:
a. Personal Information: We may collect personal information, such as your name, email address, phone number, and other relevant details, when you voluntarily provide it to us through our website's contact forms or other means of communication.
b. Usage Data: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This data helps us improve our website and better understand our visitors' needs.
2. Use of Information:
a. Personal Information: We may use the personal information you provide to respond to your inquiries, fulfill your requests, provide services you have requested, or for other legitimate business purposes.
b. Usage Data: We may use the non-personal information collected to analyze trends, track user engagement, diagnose technical issues, and improve the overall user experience on our website.
3. Cookies and Tracking Technologies:
a. Our website may use cookies, beacons, and similar tracking technologies to enhance user experience and gather information about your browsing activities. You can manage your cookie preferences through your browser settings.
b. We may also partner with third-party service providers who may use cookies or similar technologies to collect information about your browsing activities across different websites. These third parties are subject to their own privacy policies.
4. Data Sharing and Disclosure:
a. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
b. We may share your personal information with trusted third-party service providers who assist us in operating our website, managing our business, or providing services to you. These third parties are contractually obligated to keep your information secure and confidential.
c. We may disclose personal information when required by law, in response to a valid legal request, or to protect our rights, property, or safety.
5. Data Security:
a. We take reasonable measures to safeguard the personal information collected from our website. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. We cannot guarantee the absolute security of your information.
6. Third-Party Websites:
a. Our website may contain links to third-party websites. We do not control or endorse the content or privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy:
a. Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.
8. Changes to the Privacy Policy:
a. We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. By continuing to use our website after any changes, you acknowledge and agree to the updated Privacy Policy.
If you have any questions or concerns regarding our Privacy Policy, please contact us using the information provided on our website.
Note: This is a sample policy and should be reviewed, customized, and adapted to suit the specific needs and requirements of Mona Helal Construction LLC.